Privacy Policy

This privacy policy explains how Alpine HR Solutions AG collects, uses, and protects personal data when you use our online platform and services. We are committed to protecting your privacy and handling your data in a transparent and lawful manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection regulations.

Who We Are

Alpine HR Solutions AG is a company based in Switzerland, offering corporate training and human resources development services, such as Effective Interviewer Certification, Training Courses for Corporate Interviewers, Talent Acquisition Consulting, Leadership Training Programs, Communication Skills Workshops, and Performance Management Training. Our address is 41 Talacker, 3rd Floor, Zurich, Zurich, 8001, Switzerland.

Data We Collect

We collect different types of information in connection with the services we provide:

Information You Provide to Us: This includes information you provide when you register for an account, sign up for a course or service, fill out forms, communicate with us, or otherwise interact with our online platform. This may include your name, job title, company affiliation, contact details, payment information, and any other information you choose to provide.
Information Collected Automatically: When you visit our site or use our service, we may automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage data. This helps us understand how you use our platform and services.
Information from Third Parties: We may receive information about you from third parties, such as business partners, service providers, or publicly available sources, where permitted by law.

How We Use Your Data

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services, including registering you for courses and managing your access to our online platform.
To process transactions and manage payments for the services you purchase.
To communicate with you about your account, services, and updates.
To provide customer support and respond to your inquiries.
To personalize your experience on our site and tailor the content we show you.
To improve and develop our services, analyse usage trends, and conduct research.
For marketing and promotional purposes, where you have consented to receive such communications.
To comply with legal obligations and protect our legal rights, including detecting and preventing fraud and security breaches.

Legal Basis for Processing

We process your personal data based on one or more legal grounds, depending on the purpose of the processing:

Performance of a Contract: We process your data when it is necessary to perform a contract with you or to take steps at your request before entering into a contract (e.g., providing the training services you signed up for).
Legitimate Interests: We may process your data based on our legitimate interests, provided these interests are not overridden by your data protection rights (e.g., improving our services, marketing our services where permitted).
Consent: We may process your data based on your explicit consent, which you can withdraw at any time (e.g., for sending marketing communications).
Legal Obligation: We may process your data when necessary to comply with a legal obligation.

Data Sharing

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These third parties are obligated to protect your data and use it only for the purposes for which it was disclosed.
Business Partners: We may share data with business partners to offer you certain services, promotions, or jointly-offered products, where applicable.
Legal Requirements: We may disclose your data if required by law, court order, or other governmental or law enforcement authority, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Your Data Protection Rights

Under GDPR and other data protection laws, you have certain rights regarding your personal data:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us in writing using the contact details provided below. We may need to verify your identity before responding to your request.

You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyse site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.

International Data Transfers

Your personal data may be transferred to, and processed in, countries outside of Switzerland or the European Economic Area (EEA) where data protection laws may differ. When we transfer your data internationally, we take steps to ensure that appropriate safeguards are in place to protect your data, such as relying on standard contractual clauses approved by the European Commission or other lawful transfer mechanisms.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us in writing at:

Alpine HR Solutions AG
41 Talacker, 3rd Floor
Zurich, Zurich, 8001
Switzerland